At Specialty Pool Products, the security of your transaction and personal information is as important to us as it is to you. We hold ourselves to the highest standards and value the trust you place in us. If you have additional questions regarding the information we gather about you, how we use it, and the safeguards we have in place in order to protect it, please feel free to email us at [email protected].
All transactions on this site are performed on our secure server. Click on the seal to validate.
Specialty Pool Products
54 Newberry Road
East Windsor, CT 06088
1-800-983-7665 - To Place an Order
1-800-721-0998 - For Customer Service Assistance
1-888-674-7665 - Toll Free Fax
Information processing: For each visitor to our web site(s), our web servers automatically recognize the domain name of the visitors access provider. We collect aggregate information on what pages users access or visit and information volunteered by the user, such as specific requests by users to be added to our mailing list.
The financial information we collect is used for internal review only. To prevent unauthorized access, maintain data accuracy, and to ensure the appropriate use of this information, we have put in place measures that are physical, electronic and managerial in nature in order to safeguard and secure the information we collect on-line.
As a necessary part of completing your order, we also share your shipping information with vendors so they can deliver products to you. These vendors, as well as our employees, are under a strict confidentiality agreement and cannot use or share this information for any other purpose.
For the record, we will collect the following information:
- e-mail addresses
- work phone numbers
- home phone numbers
- Fax numbers
- street address
- comments and suggestions concerning the web site
- an individuals customer status (new, previous, prospective)
- purchase interests
- general comments and questions
- survey data to help you determine how people found our site
The above referenced information is intended for the following uses:
- processing your order
- completing your order
- shipping your order
- improving our web site
- mailing our product catalog
- sending information about our products or services
We pledge not to share this information with other organizations for commercial purposes. Specialty Pool Products does not rent or sell its customer list.
We also participate in the Council of Better Business Bureau's BBBOnLine Privacy Program and comply with all the BBBOnLine privacy standards. Further information about this program is available at http://www.bbbonline.org/.
As always, we appreciate your past business and look forward to serving your pool and spa needs in the future.