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Resolving Shipment / Order Problems

At SPP, we want you to be completely satisfied with every purchase you make with us. If you have a question or problem about a shipment or product you ordered, we want to know! Simply complete & submit the Problem Resolution Form below for a quick reply via email or phone. If you prefer, you may also call our Customer Service Department at 1-800-721-0998 for assistance.

We will reply to you via email unless you specify otherwise below. For replies via telephone, please understand that we will make every attempt, but cannot guarantee a specific time of day for your return call. We will leave a detailed message on your answering machine if there is no answer.


Shipment / Order Problem Resolution Form

First & Last Name

Address

 

City

State

Zip

Daytime Telephone Number

Fax

E-Mail

(example: user@host.com)

Verify E-Mail

Re-enter Email address    


How Should We Contact You? (please select one)

via telephone, to Daytime Number provided above

via Email, to email address provided above


Please Enter One of the Following:

Customer #

Order #

Invoice #


Please briefly describe your question or problem below:

Please verify that all information is correct before submitting this Form.
   


 


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